Support the mental health and wellbeing of employees

Principal Requirements

(suggested performance expectations for this part of the protocol)
 

34.  Describe the range of controls / initiatives that are in place to support the mental health and wellbeing of employees and their families.

Guidance

(suggestions for practices to meet performance expectations)
 

• Primary controls to maintain mentally healthy workplaces may focus on design and include organisational and environmental factors.
• Secondary controls typically focus on harm reduction, based on exposure to workplace psychosocial hazards (e.g. stress, fatigue etc.).
• Companies make available access to 24/7 Employee Assistance Programs via call centres available to all employees.
• Companies have capacity and leading practices on mental health, particularly the deployment of mental health first training and first aiders.