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Frontline HSER Engagement

Framework for frontline HSE Representatives Engagement.

Major Sharing




Click to order hard copies of the HSER Resource File




Click to build your own HSER Resource File


Embedding a strong collaborative culture is critical to delivering improved health, safety and environmental (HSE) performance.  Cultivating HSE capability and ownership in frontline personnel is key to building this culture across industry.

In order to build a stronger HSE culture a shift from systems-focus to people-focus is required.  We know that people (not processes and procedures) deliver superior HSE results. 

Frontline HSERs can be important change agents.  If armed with the right tools and enabled by the right culture, HSERs can be enhanced as leaders and can serve as the eyes and ears of the industry at the frontline.  They can enable the exchange of ideas and concerns about HSE matters and be empowered to drive on-the-ground innovative solutions.


Develop an industry-wide formalised on-boarding and support program to establish a best practice benchmark for HSER roles and responsibilities, build capability, and establish clear channels of communication connecting HSERs to promote proactive sharing of learnings, lessons and best practices across the industry.

This program will support and leverage the entire industry network of passionate and engaged frontline personnel who are trusted and respected by their workgroups.  It will create an engaged, integrated, capable and empowered HSER network as a force multiplier for improved HSE performance.


The Working Group has developed a HSE Representative Resource File which includes an overview of all resources and tools available to HSERs to effectively perform their role.

Members can click here to purchase hard copy versions of the file or here to build their own kit. 

An annual HSER Forum has also been introduced to enable HSERs to network with their peers, share their experiences and learn more about the tools available to assist them in carrying out their role.

Additional materials:

Coming Next

  • HSER email distribution list
  • HSER communications (newsletter/bulletins/notifications)

For More Information

[email protected]

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